{"id":866,"date":"2025-11-14T13:55:04","date_gmt":"2025-11-14T12:55:04","guid":{"rendered":"http:\/\/www.seamountrentals.com\/termes-i-condicions\/"},"modified":"2025-11-20T17:42:28","modified_gmt":"2025-11-20T16:42:28","slug":"termes-i-condicions","status":"publish","type":"page","link":"https:\/\/www.seamountrentals.com\/ca\/termes-i-condicions\/","title":{"rendered":"Termes i Condicions"},"content":{"rendered":"\t\t
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Termes i Condicions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Pol\u00edtica de cancel\u00b7laci\u00f3<\/strong><\/span><\/p>\r\n

La reserva es podr\u00e0 cancel\u00b7lar gratu\u00eftament fins a 31 dies abans de la data d\u2019arribada. Si cancel\u00b7la quan faltin de 30 dies a 15 dies de la data d\u2019arribada, es reemborsar\u00e0 el 50% de l\u2019import del lloguer; a partir de 14 dies no es reemborsar\u00e0 res, exceptuant la neteja i la taxa tur\u00edstica, que es retornaran \u00edntegrament.<\/p>\r\n

Aquesta pol\u00edtica t\u00e9 com a excepcions causes de for\u00e7a major; en aquests casos, se li requerir\u00e0 documentaci\u00f3 que ho justifiqui com certificat m\u00e8dic, etc.<\/p>\r\n

Fian\u00e7a<\/strong><\/span><\/p>\r\n

L\u2019import de la fian\u00e7a s\u2019abona mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria 7 dies abans de la seva arribada (enviant el justificant de pagament a rental@seamountrentals.com<\/a> ).\u00a0La devoluci\u00f3 es fa mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria en un termini m\u00e0xim de 7 dies un cop finalitzades les seves vacances, sempre que no s\u2019hagin produ\u00eft desperfectes durant l\u2019estada i es verifiqui l\u2019inventari de l\u2019apartament. La devoluci\u00f3 es far\u00e0 al n\u00famero de compte que ens hagi facilitat pr\u00e8viament en omplir la fitxa de client. Aix\u00ed mateix, la fian\u00e7a ser\u00e0 retinguda, totalment o parcialment, quan es constatin danys a l\u2019apartament produ\u00efts pel client. A m\u00e9s, es descomptar\u00e0 un c\u00e0rrec de 50\u20ac quan l\u2019apartament no sigui retornat en condicions raonables, \u00e9s a dir, el que s\u2019especifica a les normes (deixar la cuina bruta i sense recollir, canviar mobles de lloc, deixar escombraries\u2026).<\/p>\r\n

Taxa tur\u00edstica<\/strong><\/span><\/p>\r\n

S\u2019ha d\u2019abonar mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria 7 dies abans de la seva arribada. L\u2019import \u00e9s de 1,75\u20ac per nit i persona a partir de 16 anys (els menors de 16 anys estan exempts). Aquest import no est\u00e0 incl\u00f2s en el preu \u201cja que dep\u00e8n del n\u00ba d\u2019adults\u201d. Un cop abonada, s\u2019enviar\u00e0 el justificant de pagament a rental@seamountrentals.com<\/a><\/o:p><\/p>\r\n

M\u00e8tode de pagament<\/strong><\/span><\/p>\r\n

Les reserves fetes a trav\u00e9s de la web s\u2019hauran de pagar mitjan\u00e7ant transfer\u00e8ncia banc\u00e0ria, abonant el 50% del preu en el moment de realitzar la reserva. L\u2019import restant, \u00e9s a dir, 50% reserva + fian\u00e7a + taxa tur\u00edstica, s\u2019abonar\u00e0 abans de 15 dies del dia d\u2019arribada. \u00c9s imprescindible enviar el justificant de pagament a rental@seamountrentals.com<\/a>\u00a0<\/a>per confirmar la reserva; en cas que faltin menys de 14 dies per a la seva arribada i no haguem rebut el pagament total, es podr\u00e0 cancel\u00b7lar. Per aix\u00f2 \u00e9s molt important fer els pagaments dins dels terminis i enviar els justificants. En el moment que es fa el primer pagament, la reserva queda autom\u00e0ticament confirmada i el calendari bloquejat. A Sea Mount Rentals treballem amb una passarel\u00b7la de pagament de m\u00e0xima seguretat i confidencialitat. Utilitzem un protocol de seguretat emprat pels servidors d\u2019Internet per transmetre informaci\u00f3 sensible amb total seguretat. Les comissions d\u2019intermediaci\u00f3 ja estan incloses en el preu. Ens encarreguem de la gesti\u00f3 durant tota l\u2019estada; no som mers intermediaris.<\/p>\r\n

Check In<\/strong><\/span><\/p>\r\n

L\u2019hora d\u2019entrada a l\u2019allotjament el dia de la seva arribada \u00e9s a partir de les 17h. En cas que estigui preparat abans, se l\u2019avisar\u00e0 mitjan\u00e7ant un missatge de WhatsApp, SMS o correu electr\u00f2nic per informar que poden entrar abans si ho desitgen. Uns dies abans de l\u2019entrada, s\u2019enviar\u00e0 un correu amb tota la informaci\u00f3 sobre la recollida de claus i arribada a l\u2019allotjament.<\/p>\r\n

Check Out<\/strong><\/span><\/p>\r\n

L\u2019hora m\u00e0xima de sortida de l\u2019apartament \u00e9s a les 11h. Cal deixar les claus sobre la taula, tancar la porta i enviar un WhatsApp, SMS o correu per avisar que ja s\u2019ha deixat l\u2019apartament. Si vol sortir m\u00e9s tard, haur\u00e0 de contactar amb nosaltres i li comunicarem si \u00e9s possible i si hi ha algun suplement.<\/p>\r\n

Festes \/ Esdeveniments<\/strong><\/span><\/p>\r\n

L\u2019allotjament est\u00e0 ubicat en un edifici amb habitatges residencials, per tant \u00e9s de m\u00e0xima import\u00e0ncia el respecte pel descans dels ve\u00efns; confiem en la vostra responsabilitat. L\u2019horari de NO SOROLL \u00e9s de 22:00h a 9:00h. Queda totalment prohibit fer festes, m\u00fasica alta i\/o esdeveniments; en cas de queixes o av\u00eds a la policia, Sea Mount Rentals pot desallotjar l\u2019allotjament independentment de l\u2019hora. El titular de la reserva \u00e9s responsable del compliment de les normes per part de tots els ocupants.<\/p>\r\n

Tabac<\/strong><\/span><\/p>\r\n

EST\u00c0 PROHIBIT FUMAR A L\u2019INTERIOR DE TOTS ELS NOSTRES ALLOTJAMENTS.<\/p>\r\n

Kit de bressol<\/strong><\/span><\/p>\r\n

Disposem de kits de bressol de viatge amb matal\u00e0s i trones. Si en necessita, pot indicar-ho en la reserva o comunicar-ho amb un m\u00ednim de 5 dies d\u2019antelaci\u00f3.<\/p>\r\n

Document d\u2019identitat \/ Passaport<\/strong><\/span><\/p>\r\n

Abans de la vostra arribada a l'allotjament, \u00e9s obligatori fer el check in online de tots els hostes accedint al perfil de la vostra reserva (li donarem acc\u00e9s un cop hagueu confirmat la reserva).<\/p>\r\n

Neteja<\/strong><\/span><\/p>\r\n

El dia de sortida, l\u2019allotjament s\u2019ha de deixar en condicions similars a les d\u2019arribada. No es permet deixar escombraries, plats bruts o moure mobles. En cas contrari, es descomptar\u00e0 de la fian\u00e7a la neteja extra.<\/p>\r\n

Canvi d\u2019allotjament<\/strong><\/span><\/p>\r\n

Per causes de for\u00e7a major, s\u2019oferir\u00e0 un allotjament similar si hi ha disponibilitat; en cas contrari, devoluci\u00f3 \u00edntegra (excepte dies gaudits). No s\u2019assumeix cap altra responsabilitat.<\/p>\r\n

Ocupaci\u00f3<\/strong><\/span><\/p>\r\n

La capacitat m\u00e0xima est\u00e0 indicada a la fitxa. Tots els nens compten, excepte nadons de 0-2 anys en bressol.<\/p>\r\n

Animals dom\u00e8stics<\/strong><\/span><\/p>\r\n

Nom\u00e9s permesos si s\u2019indica. Cal avisar sempre. No poden pujar a llits o sof\u00e0s. En cas contrari, es pot retenir part de la fian\u00e7a.<\/p>\r\n

Canvi de dates de la reserva<\/strong><\/span><\/p>\r\n

Qualsevol canvi que es vulgui fer en les dates de la reserva, tant d\u2019entrada com de sortida, s\u2019ha de comunicar per escrit a rental@seamountrentals.com<\/a>\u00a0<\/a>indicant el canvi desitjat, el nom del titular de la reserva, el nom de l\u2019allotjament i el tel\u00e8fon.<\/p>\r\n

Contactarem amb vost\u00e8 tan aviat com sigui possible per comunicar-li la disponibilitat de l\u2019allotjament.<\/p>\r\n

No \u00e9s possible modificar les dates d\u2019una reserva dins del per\u00edode de penalitzaci\u00f3 per cancel\u00b7laci\u00f3 de la mateixa.<\/p>\r\n

Tots els nostres apartaments s\u00f3n habitatges d\u2019\u00fas tur\u00edstic regulats per la Llei 13\/2002, de 21 de juny, de turisme de Catalunya, i compleixen tots els requisits legals per ser oferts als hostes.<\/p>\r\n

En cas d\u2019incompliment d\u2019alguna de les condicions anteriors, Sea Mount Rentals es reserva el dret d\u2019exigir l\u2019abandonament immediat de l\u2019allotjament i la rescissi\u00f3 del contracte de lloguer, sense que el client pugui sol\u00b7licitar la devoluci\u00f3 de l\u2019import de la reserva (ni parcial ni total), ni cap mena de compensaci\u00f3.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Termes i Condicions<\/p>\n","protected":false},"author":1,"featured_media":786,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-866","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nTermes i Condicions - SeaMount Rentals<\/title>\n<meta name=\"description\" content=\"SeaMount Rentals: lloguer d'apartaments tur\u00edstics a la Vall d'Aran i la Costa Brava. 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